Question 1

How quickly can you fix my track misalignment?

Accepted Answer

Track misalignment is one of the most common garage door issues we handle, and in most cases, we can fix it the same day you call. Here's what to expect:  Emergency Response: If your door is stuck open or poses a security risk, we offer 2-hour emergency response. Our technicians arrive with the tools and parts needed for most track repairs on board.  Standard Service: For non-emergency track issues, we typically schedule appointments within 24-48 hours. Most track realignment jobs take 30-60 minutes once our technician arrives.  What We'll Do: Our certified technician will inspect the entire track system, identify the cause of misalignment (impact damage, loose hardware, worn rollers, etc.), realign the tracks, tighten all mounting hardware, lubricate the system, and test the door through several cycles.  Cost: Track realignment typically costs between $125-$275 depending on severity. If tracks need replacement, we provide transparent pricing before any work begins.  Call us at 1-508-682-5955 for immediate assistance with your track misalignment.

Question 2

What causes track misalignment in garage doors?

Accepted Answer

Track misalignment can occur for several reasons. Understanding these causes can help you prevent future problems:  Impact Damage: The most common cause is accidentally hitting the track or door with a vehicle. Even a minor bump can bend tracks or knock them out of alignment.  Loose Hardware: Over time, the bolts and brackets holding tracks to the wall can loosen from vibration. This allows tracks to shift gradually, eventually causing alignment issues.  Worn Rollers: Old or damaged rollers don't glide smoothly in tracks. As they wear, they can cause the door to wobble and pull tracks out of alignment.  Foundation Settling: As homes age, foundations can shift slightly. This movement can affect garage door frame alignment and, consequently, track positioning.  Temperature Changes: Metal tracks expand and contract with temperature fluctuations. In extreme cases, this can contribute to misalignment, especially if tracks weren't installed with proper clearances.  Lack of Maintenance: Regular maintenance helps catch minor issues before they become major problems. Annual tune-ups include checking track alignment and tightening hardware.  Prevention Tips: - Schedule annual maintenance inspections - Check and tighten mounting hardware twice yearly - Replace worn rollers promptly - Use parking guides to prevent vehicle impacts - Address strange noises or jerky door movement immediately  If you notice your door wobbling, making grinding sounds, or moving unevenly, call us at 1-508-682-5955 before minor misalignment becomes a major repair.

Question 3

Do you offer financing for new carriage-style door installations?

Accepted Answer

Yes! We understand that a new carriage-style garage door is a significant investment in your home's curb appeal and value. That's why we offer several financing options to fit your budget:  Financing Options Available:  1. 0% Interest Financing: For qualified buyers, we offer 12-month same-as-cash financing on installations over $2,000. Pay off your new door interest-free within the promotional period.  2. Low Monthly Payment Plans: Extended payment plans from 24-60 months with competitive interest rates. Most homeowners qualify for monthly payments starting around $75/month for premium carriage-style doors.  3. Credit Card Payments: We accept all major credit cards, allowing you to use your existing credit lines or earn rewards on your purchase.  Carriage-Style Door Pricing: - Steel carriage-style doors: Starting at $1,299 - Insulated carriage-style doors: Starting at $1,799   - Premium wood-look steel doors: Starting at $2,299 - Custom wood carriage doors: Starting at $3,499  All prices include professional installation, old door removal, and our 1-year warranty on workmanship.  Why Choose Carriage-Style: - Dramatic curb appeal improvement - Can increase home value by 1-4% - Available in steel, composite, and real wood - Multiple window and hardware options - Insulated options for energy efficiency  Getting Started: 1. Call 1-508-682-5955 or visit our Contact page to schedule a free in-home consultation 2. Our designer will show you samples and help you choose the perfect door 3. Receive a detailed quote including all financing options 4. Quick credit decision - often within minutes 5. Schedule installation at your convenience  Contact us today at 1-508-682-5955 for a free quote and to learn about current financing promotions!

Question 4

What brands of garage doors do you install?

Accepted Answer

We're proud to offer a curated selection of the industry's best garage door brands, each chosen for quality, durability, and value:  Premium Brands We Install:  Clopay: America's favorite garage door brand. Known for exceptional curb appeal, energy efficiency, and durability. We install their entire lineup including Canyon Ridge (faux wood), Coachman (carriage-style), and Gallery Collection.  Amarr: Outstanding value with excellent insulation options. Their Stratford and Classica collections offer beautiful designs at competitive prices. All Amarr doors come with a lifetime warranty on steel skins.  Wayne Dalton: Innovation leaders with unique features like TorqueMaster spring systems. Their Classic Steel and Carriage House collections offer reliable performance at every price point.  CHI (C.H.I. Overhead Doors): Premium craftsmanship with beautiful flush panel and carriage house designs. Excellent for both residential and commercial applications.  Why These Brands? - All brands offer comprehensive manufacturer warranties - Parts availability for future repairs - Proven track records of reliability - Range of price points to fit any budget - Beautiful designs that enhance curb appeal  We're happy to discuss which brand and model best fits your home's style and your budget. Call 1-508-682-5955 for a free consultation.

Question 5

How long does a garage door installation take?

Accepted Answer

Most residential garage door installations are completed in one day, typically 4-6 hours. Here's what determines the timeline:  Standard Single Door Installation: 3-4 hours Standard Double Door Installation: 4-6 hours Opener Installation (add-on): Additional 1-2 hours  Factors That Affect Installation Time:  - Door Type: Standard sectional doors install faster than specialty doors - Old Door Removal: Includes disposing of your old door responsibly - Track Condition: Sometimes existing tracks can be reused; other times new tracks are needed - Opener Compatibility: New doors may require opener adjustments or replacement - Structural Issues: Occasionally we discover framing issues that need addressing  Our Installation Process: 1. Protect your garage floor and belongings 2. Remove and dispose of old door and hardware 3. Install new tracks (if needed) 4. Hang door sections with new hardware 5. Install springs and cables 6. Connect and program opener 7. Balance and safety test 8. Walk you through operation and maintenance  What to Expect: - We'll confirm a 2-hour arrival window - Technicians arrive in a fully stocked truck - Work area is cleaned before we leave - Full demonstration of door operation - Written warranty and maintenance instructions provided  Schedule your installation by calling 1-508-682-5955.

Question 6

What's included in your maintenance service?

Accepted Answer

Our comprehensive 25-point maintenance service is designed to keep your garage door operating safely and smoothly for years to come. Here's exactly what's included:  Full Inspection (25 Points):  Mechanical Components: - Springs (inspect for wear, rust, proper tension) - Cables (check for fraying, proper routing) - Drums and pulleys (inspect for wear) - Rollers (check for cracks, bearing wear) - Hinges and brackets (tighten, inspect for damage) - Track alignment and condition  Door & Panels: - Panel condition (dents, cracks, weathering) - Weatherstripping (seal integrity) - Bottom seal/astragal - Window panels (if applicable)  Opener System: - Photo eye sensor alignment and cleaning - Auto-reverse safety test - Force settings adjustment - Remote and wall button operation - Chain/belt tension - Light bulb operation - Emergency release function  Service Performed: - Complete lubrication (tracks, springs, hinges, rollers) - Hardware tightening - Balance adjustment - Spring tension adjustment if needed - Minor weatherstripping adjustments  You Receive: - Detailed inspection report - Recommendations for any needed repairs - Maintenance tips for homeowner care - 10% discount on any recommended repairs  Pricing: - Single visit: $149 - Annual plan (2 visits): $249 ($49 savings) - Bi-annual plan (4 visits over 2 years): $449 ($147 savings)  Regular maintenance can extend your door's lifespan by 5-10 years and prevent costly emergency repairs. Call 1-508-682-5955 to schedule your maintenance visit.

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